January 21, 2007

Taking Criticism

A few days ago, I had a meeting with 2 team leads for a project I'm managing. The meeting was a project issues meeting, where the 3 of us reviewed how the project was progressing and how we could modify our approach to accomplish our project goals more effectively. One team lead and I arrived on the subject of delegating more tasks to certain team members who were not as actively involved as the others. We felt that in order to get their dedication to the project, we needed to make them feel like they have a role in the project and to make them want to succeed. The other team lead stayed quiet during this conversation and for the rest of the meeting. I did not think anything of it at the time.

A few minutes after the meeting, the quiet team lead approached me and asked why I criticized his management style in front of the other team lead. Although it seemed like this comment came out of left field, I quickly asked some clarifying questions to get to the root of the issue. I explained that I realized there are different management styles that work for different people, but stated that delegating tasks to other team members has helped make my projects successful. This comment was not taken well. Although I further "sweet-talked" my way through the conversation to make him realize the benefit to my approach, getting so emotionally attached to the criticism the way the quiet team lead did is not an effective way to grow as an individual.

One of the most difficult and rewarding parts of the learning experience is being able to take criticism. I always try to take criticism lightly, no matter how much it annoys me at the time. I will argue until I'm blue in the face, but when I leave the conversation I think about the other side of the argument critically and see if there is any value. Using this approach, I am able to emotionally segregate myself from the argument and not necessarily lose face to the person I'm arguing with. It's always good to get other people's opinions - because who knows, they might teach you something!

My experience shows that the most important lessons I learn which make me a better person, come from people who are not afraid to give me criticism. As soon as you begin getting criticism, take your emotions out of the situation and try to understand what is being said and why its being said. Whether you accept or reject it in the end, you will at least know that it is a possibility and other people might feel the same way as your critiquer.  This goes for your career, education, and even your personal life. 

Not only should you take criticism, but you should ask for it! After an interview, feel free to ask how the interviewer felt you did. Ask how you could improve for next time. Although it may be difficult at times, it's one of the most valuable approaches to personal growth.